Help & contact

Questions, bugs, or ideas about Tanuki? Write to me at hallo@jasonholweg.de. I’ll get back to you as soon as I can.

It helps to include your iPhone model and iOS version and, for content mistakes, the lesson or word in question. You can also report a mistake in an exercise right in the lesson, with the flag.

Common problems

Speech recognition doesn’t respond

Allow Tanuki to use the microphone and speech recognition under Settings › Apps › Tanuki. The first time, iOS may download Italian speech files from Apple, so you’ll briefly need internet. You can always type instead.

The daily reminder doesn’t show up

Check under Settings › Notifications that Tanuki is allowed to send notifications, and whether a Focus is on. If you’ve already studied that day, the reminder is skipped on purpose.

Tanuki in English or German

Tanuki speaks your iPhone’s language. To change the language for Tanuki only, tap Language in the app’s settings. This opens Tanuki’s page in the Settings app, where you can choose English or German. Your progress stays when you switch.

Do I keep my progress if I delete the app?

No. Your progress is stored only on your iPhone, not on a server. If you delete the app, it’s gone.

More about Tanuki

You’ll find answers about price, devices, and levels in the FAQ. How the app handles data is explained in the privacy policy.